An eleven-state coverage area allows our separate companies to achieve economies of scale while focusing on a single complete product category. Each company is managed and staffed by highly-focused specialists.
A unique corporate structure lets all four companies operate within one streamlined supply channel, simultaneously achieving the operating efficiency of a short-line supplier with the broad lines and expert service of a specialist.
Broad offerings satisfy your customer, but together with the detailed nature of the products themselves, they require extraordinary efforts to simplify transactions so they don't bog down solving your customer's problem-of-the-day. The corporate structure of
Crown Heritage Stairs
Arndt & Herman Building Products
allows us to remove many of the complexities from your own daily activities.
The industry's most-capable support and information source is at your beck-and-call to aid with
specifications, answer questions and provide expert advice on installations, code issues, and
individual product characteristics. Your customers will appreciate on-line access to our detailed websites to help them answer questions 24 hours a day. Your sales and purchasing staffs will appreciate having the option of using either the password-accessed transaction services of our on-line "Link" system around the clock or our specialized customer service groups that provide expert back-up for them during standard business hours.
It is good to know your staff doesn't need to be an expert in every detail in order for your company to succeed in becoming the most complete and capable supply source for your own customer base. For our retail business partners, our distribution company utilizes that same technology-based infrastructure and culture to manage an unequaled menu of services from logistics to merchandising to point-of-sale analysis.